Job Details: Directeur de Projets Apres-vente / Maintenance

We are currently looking for  a country Maintenance/After Sales Projects Director, on behalf of our client a major international group. The person will lead all the maintenance projects and operations in Algeria.

CANDIDATE REQUIREMENTS:

• - Must be fluent in french
• - Experience in After sales within an industrial sector such as automotive, machinery, railways rolling stock, ship/airplane/aerospace, electrical/power,.
• - Experience as: Projects Director, Maintenance Manager, After Sales manager, etc

JOB DESCRIPTION:

MISSION

• Lead and manage the Division operations activities
• Deliver on performance commitments across maintenance projects: Projects QCD and Operation KPI targets (Orders intake, Sales, Gross Margin, Overhead, Inventories,...).
• Plan adequate professional development for the Maintenance team resources
• Build a solid relation with the Customers.
• Ensure Customer satisfaction.

RESPONSIBILITIES

• Execute consistent action plans to implement the Division's Strategy for Algeria and grow the service activities, in coordination with Region and Division Platforms.
• Deliver on commitments: Projects QCD, operational KPI targets (Orders intake, Sales, Gross Margin, Overhead, Inventories,...).
• Manage relationship with all relevant functions to ensure projects QCD and Operational target achievement.
• Foster good relationships with Project Managers and Country organisation.
• Ensure relevant reporting and activity visibility in close interface with Regions and Projects
• Ensure a consistent and structured application of the ~Group and the Division's processes (DFQ,EHS, audits, etc....)
• Improve the Division (MENA) image and recognition both at the customers and the company's organisation level.
• To manage and control bids in order to reach targeted hit rate.

Business understanding and desired knowledge/experience

• A good knowledge of operation management in a complex environment
• The job holder will require a high knowledge of the domestic market
• Strategic vision of the Service market.
• Operational management of business unit.
• Proven background in Service activities.
• Decision maker.
• Strong Team management and Leadership skills.